Your Eligibility For Our Medical Transportation Services is Determined By Whether You Have Active And Accepted Healthcare Insurance Coverage Or Meet Your Health Insurance Carrier Requirements On The Date Of Service Unless You Self-Pay With An Acceptable Form Of Payment.
Contact your medical provider, social worker, or case manager to sign up for our services after you schedule your appointment (they can arrange your transportation up to 30 minutes in advance of your appointment time);
Or
If you are an Enrollee and wish to schedule your transportation yourself, you may contact Medical Answering Service (MAS) at least 72 hours prior to your scheduled appointment and request to schedule your transportation for pick ups and drop offs with 585 Healthy Vibes Medical Transport.
Counties We Serve:
Monroe, Wayne, Orleans, Ontario, Genesee, and Livingston
For MAS in Monroe, Wayne, Orleans, Ontario, and Livingston counties:
Dial: (866) 932-7740
For MAS in Genesee County, Dial: (800) 651-7040
Rochester, New York, USA